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Support and welfare

We want to make sure that everyone in College has the support they need.

Students

We have a team of Welfare Tutors, who are available to listen and to offer help with any non-academic issues. Each Welfare Tutor acts as a contact for particular groups of students, but you’re welcome to contact whichever of them you feel comfortable speaking to. Each Welfare Tutor runs a weekly drop-in welfare session, and you can also request appointments with them. There is always one of the Welfare Tutors on call during term to provide emergency support, day or night.

Our student unions, the undergraduate Jesus College Student Union (JCSU) and postgraduate Middle Common Room (MCR), have dedicated welfare officers who organise welfare provision and events dedicated to student wellbeing throughout the academic year. 

We offer an in-house counselling service to all our students, with drop-in sessions or pre-booked appointments available. You can self-refer to access sixteen hours of counselling, with up to six sessions each academic year. Counselling sessions are around 50 minutes in length. Current students can find full details on the College Counsellor page on JNet.

The College Counsellor can help you find more specialist or long-term support, if needed for severe mental health issues, or crisis interventions. We can offer financial support to help cover any costs this might entail. You can also use the free University Counselling Service.

We can also provide significant financial support if you are struggling with money. If you'd like any more information about the support that would be available to you, please email the Admissions team

Fellows and staff

There’s a range of support available for Fellows and staff. In the first instance Fellows should contact the President, and staff members should contact their line manager or speak to the Head of HR.

Many Fellows and members of staff have access to the Medicash healthcare cash plan. You can log into your Medicash account to take a look at the many services, discounts and offers that are available to you. In particular, their health and stress-related helpline provides completely confidential emotional support and practical advice.

You can also use the free University Counselling service, either self-referring or accessing support via the Head of HR.

Physical health

We have a dedicated College nurse, based onsite, who holds regular surgeries during term time. You can drop in during these sessions, or arrange an appointment in advance, to talk through any medical issues or worries in confidence. Sessions with the College nurse are free for everyone in College.

Our College physiotherapist can provide help and advice for a range of needs, from injuries, to sports, mobility, or postural pains. You can arrange physiotherapist appointments via the College nurse, and these are free for students. Fellows and staff have to pay for appointments, but this can be subsidised by Medicash benefits. 

We also receive regular visits from Pippy, the College welfare dog. Accompanied by James Crockford, Pippy takes regular 30-minute walks around College (using the same route each time for those who want to say hello or avoid her). Pippy also hosts regular ‘walk and wag’ events during term, for students who want to take a longer walk outside College at the weekend.

Chapel support 

The Chapel clergy team is available to everyone in College – of any faith or none – for pastoral support and conversation. They can provide a listening ear, and are happy to help you explore any matter that may be on your mind. If you are worried about a family member or loved one, they would be glad to remember them in their prayers. 

The Dean of Chapel, the Rev'd James Crockford, would be glad to hear from you – no issue is too big or too small. The Assistant Chaplain, Eleanor Lancelot, has a particular responsibility for staff support. You can find out more about Chapel support on the Chapel contacts page.

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